Refund and Returns Policy
At Aggarwal Holidays, we strive to ensure your complete satisfaction with every booking. However, we understand that there may be occasions where you need to return a booking or request a refund. Please review our policy below:
Booking Cancellation:
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Cancellation Period: Customers can cancel their booking up to [X] days before the departure date without any cancellation charges.
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Cancellation Charges: For cancellations made within [Y] days of the departure date, a cancellation fee of [Z]% of the total booking amount will be applicable.
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Procedure: To cancel a booking, customers must contact our customer service team via email or phone and provide their booking details. The cancellation will be processed within [N] business days, and the refund will be issued according to the payment method used during the booking.
Refund Policy:
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Eligibility: Refunds are only applicable for cancellations made within the specified cancellation period and in accordance with our cancellation policy.
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Refund Process: Once the cancellation is confirmed, refunds will be processed within [N] business days. The refund amount will be credited to the original payment method used during the booking.
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Refund Exceptions: In certain cases, refunds may not be applicable, such as for non-refundable bookings or cancellations made after the specified deadline. Please refer to your booking confirmation or contact our customer service team for more information.
Damaged or Defective Products:
If you receive a damaged or defective product (such as travel documents or vouchers), please contact us immediately upon receipt. We will arrange for a replacement or refund as per the specific circumstances.
Contact Us:
If you have any questions or concerns regarding our Refund and Returns Policy, please feel free to contact our customer service team:
Email: info@aggarwalholidays.com Phone: +91 11 41037308
Please note that you should tailor this policy to fit the specific needs and circumstances of Aggarwal Holidays. Additionally, it’s essential to ensure compliance with relevant laws and regulations governing refunds and returns in your jurisdiction.